Price Guarantee Policy

At San Cedar Direct, we are committed to providing you with the best value for your lumber purchases. Our Price Guarantee Policy ensures that you receive competitive prices along with exceptional service. Here's how it works:

Lowest Price Guarantee:

We guarantee that our lumber prices are among the most competitive in the market. If you find an identical product at a lower price from a local competitor within 10 days of your purchase, let us know, and we'll match that price.

How to Claim:

Visit San Cedar Direct in person with proof of the competitor's price. This can be a flyer, advertisement, or a link to the webpage displaying the lower price.

Our friendly staff will verify the information and match the price on the spot.

Exclusions:

The competitor's product must be identical in terms of species, grade, dimensions, and any additional features.

The lower price must be current, verifiable, and available to the general public.

Price matches do not apply to clearance items, limited-time offers, or special promotions.

Online Price Matching:

We're not just committed to offering the best prices in-store; we also extend our Price Guarantee to our online platform. If you find a lower price for an identical product on our website or a local competitor's website, contact our customer service team, and we'll honor the price match.

Our Promise:

At San Cedar Direct, your satisfaction is our top priority. Our Price Guarantee Policy ensures that you can shop with confidence, knowing you're getting the best value for your lumber purchases.

For any questions or to initiate a price match request, please contact our customer service team at customer.service@sancedardirect.com.

San Cedar Direct Sales Ltd.